We have products and features that are right for you. Find accessible products and tools based on your needs.
Microsoft Accessibility on YouTube
Learn more about accessibility concepts, technology, and terminology, including how to contribute to a more accessible environment for others around you.
This free app connects blind and low-visions users with volunteers and companies for visual assistance through a live video call and artificial intelligence.
We offer American Sign Language (ASL) support through videophone to help our customers with any Windows, Office, and Xbox issues. Support by videophone is available from Monday to Friday, 8:30 AM to 5 PM Pacific Time.
We want to get you the support you need for Microsoft Windows, Office, adaptive accessories, Xbox, and Surface. We can also help answer questions related to your Microsoft account and billing. Select the appropriate tab below to get started.
Our support team is available through a live video call Monday to Friday from 5 AM to 9 PM, and Saturday and Sunday from 6 AM to 5 PM (PST).
Chat with us
Get answers to your accessibility support questions. Chat with an expert Monday to Friday, 5 AM to 9 PM, and Saturday and Sunday, 6 AM to 5 PM (PST).
Call us
Available Monday to Friday from 5 AM to 9 PM, and Saturday and Sunday from 6 AM to 5 PM (PST).
ASL
We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).
Adaptive accessories support
Get help to set up and use your Microsoft Adaptive Mouse, Hub and Buttons Accessories. (For help with your Xbox Adaptive Controller go to “Xbox accessibility”).
Describe your issue
Get technical and warranty support for your adaptive accessory or other PC accessory.
Chat with us
Get answers to your accessibility support questions. Chat with an expert Monday to Friday, 5 AM to 9 PM, and Saturday and Sunday, 6 AM to 5 PM (PST).
Call us
Available Monday to Friday from 5 AM to 9 PM, and Saturday and Sunday from 6 AM to 5 PM (PST).
ASL
We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).
Xbox support
Chat with us
Get answers to your accessibility support questions. Chat with an expert Monday to Friday, 2 PM to 5:30 AM, and Saturday and Sunday, 2 PM to 3 AM (PST).
General Xbox support
Get 24/7 answers and access to resources for general issues with Xbox consoles, games, accounts, and more.
ASL
We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).
Microsoft account support
Please be aware that the Disability Answer Desk is not able to assist with account-related issues. For assistance accessing your Microsoft account, please visit the Microsoft Account Sign in Helper. For billing questions, please visit Microsoft Store and Billing help.
Surface accessibility support
Get help to set up and use your Surface device. (For help with Windows software, go to “Windows and Office accessibility”).
Chat with us
Get 24/7 answers to your Surface accessibility support questions.
Self-help support options
Find answers to frequently asked support questions online or in the Surface app.
General Surface support
Learn the basics of how to set up and customize your Surface device.
ASL
We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).
